Learn About Track123 Shipment Dashboard
In this section, we’ll guide you through how to use Track123’s Shipment Module and understand different status updates for each shipment,which will help you manage your logistics and handle customer inquiries with confidence.
8 main shipment statuses in Track123
- Exception: The package might have been sent to the sender, damaged, lost or other exceptions.
- Failed attempt: The delivery of the package was attempted but failed due to some reasons. Usually, the courier will arrange another delivery soon.
- Pending: The package is pending as the courier did not return the tracking information.
- In transit: The package is in transit and has a good transportation condition.
- Delivered: The package has been delivered.
- Out for delivery: The package has arrived at the local point, or it is on the way to your home.
- Info received: The courier has received the package info，and it is about to pick up the package.
- Expired: The package has no tracking updates for 30 days since the last tracking checkpoint updates before delivered.
How can you effectively use shipment module
- Tracking Shipments
You’ll see real-time updates about your shipment’s progress, including the most recent status, transit day, last update time and so on.
- View Shipment History For each tracked shipment, you can view the complete history, including all the tracking events from pickup to delivery.
- Export Shipment Data Track123 also allows you to export shipment data into CSV or Excel formats. This can be helpful for keeping records, generating reports, or analyzing shipment performance over time.
- Custom Shipment Management If you are a business or logistics manager, you can customize the way you view and manage your shipments. Group orders by date, destination, carrier, or status to view and get inspired for your management.
You can also add more filters.
